Shipping policy

Shipping Policy – MyTrendzCart

Last updated: April 2026

At MyTrendzCart, we are committed to providing transparent, reliable, and timely international delivery for all orders.

1) Order Processing Time

  • All orders are processed within 2–5 business days. To provide you with the best possible product quality, we carefully select inventory with the latest available manufacturing date and the longest possible remaining shelf life (expiry period) before dispatch. This quality-check process may occasionally require additional processing time, ensuring you receive the freshest products available.
  • Orders placed after business hours, on weekends, or public holidays will be processed on the next working day
  • Customers receive an order number confirmation email once the order is placed, and tracking details are shared once the shipment is dispatched.

2) International Shipping Methods

We currently offer the following shipping services for international destinations:

Standard International Shipping

  • Delivery time: 5–7 business days
  • Cost: Calculated at checkout based on destination and order value.
  • Best for cost-effective global delivery.

Premium Courier Shipping

Available through our trusted partners:

  • DHL
  • FedEx
  • UPS
  • Aramex
  • ShipGlobal
  • Delivery time: 5–7 business days
  • Tracking: End-to-end real-time shipment tracking
  • Cost: Based on carrier, destination & Order Value.

Flat Rate International Shipping

For selected products and countries:

  • Fixed shipping charge regardless of quantity
  • Delivery timelines generally follow 5–7 business days

3) Shipping Charges

Shipping charges are displayed clearly during checkout before payment.

Final shipping cost depends on:

  • Destination country
  • Product weight / volumetric weight
  • Remote area delivery charges (if any)  

4) Customs, Duties & Import Taxes are Free.

 

All applicable customs duties, import taxes, VAT, and local clearance charges for international shipments are calculated in advance and included in your product price at checkout. You will not be charged any additional customs or duty fees upon delivery.

In the rare event that a local customs authority applies an unexpected charge outside our control, please contact our support team at support@mytrendzcart.com, and we will assist in resolving it.

5) Shipment Tracking

Once dispatched, customers will receive:

  • Tracking ID
  • Courier partner details
  • Estimated delivery date
  • Live shipment status updates

Tracking can be monitored directly through the courier website or from the order tracking page on MyTrendzCart.

6) Delivery Exceptions

Delivery timelines may vary due to:

  • Customs clearance
  • Flight or carrier delays
  • Weather disruptions
  • Country-specific import regulations
  • Public holidays in the destination country 

In such cases, customers will be proactively informed via email or WhatsApp support.

7) Customer Support

For shipping-related queries, contact:

Email: support@mytrendzcart.com
Website: https://mytrendzcart.com